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Shipping Policy

At ModernCreativesCA, every item is carefully made to order just for you. Below is everything you need to know about our shipping timelines, carriers, and how we handle delivery.

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Processing Time

  • All products are made to order.

  • Please allow 1–10 business days for production before your order is shipped.

  • During peak times (like holidays or product launches), processing may take a little longer, but we’ll always keep you in the loop!​

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Shipping Times

  • U.S. Orders: 2–7 business days via USPS, UPS, or similar.

  • International Orders: Typically 7–21 business days depending on the country and carrier.

    • International customers are responsible for any customs duties, taxes, or fees.

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Shipping Costs

Rates are based on your location, and the weight and size of your package.

Returns & Exchange Policy

General Returns & Exchanges

We do not accept returns or exchanges for the following reasons:

  • Change of mind after ordering

  • Incorrect size or color selected by the customer

  • Mistakes in the shipping address provided at checkout

  • Please double-check your order details before finalizing your purchase.

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Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 3 days of delivery. Email us at info@moderncreativesca.com with your order number, a clear photo of the issue, and a short description of the problem. We will gladly review your concern and offer a replacement or refund when appropriate.

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Timing & Conditions

Claims must be submitted within 3 days of receiving your order. Items must be unused and in their original condition. We may request that you return the damaged item before sending a replacement.

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As a small business, we deeply value your support and understanding. If you ever have questions about a product before purchasing, please don’t hesitate to reach out. We’re happy to help you feel confident in your order every step of the way.

Secure Payments

Shop With Confidence

We take your security very seriously. ModernCreativesCA uses SSL encryption and secure checkout technology to protect your personal data every step of the way. All transactions are processed through trusted, PCI-compliant providers—so you can shop stress-free.

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Accepted Payment Methods:

  • Credit & Debit Cards (Visa, Mastercard, Amex, Discover)

  • Apple Pay

  • Google Pay

  • Afterpay – Shop now, pay later in 4 easy payments

  • Affirm – Flexible monthly payments with no hidden fees

  • Klarna – Pay over time options, available at checkout

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Whether you’re gifting something special or treating yourself, your payment is safe and secure with us.

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